How to Order a Repeat Prescription

 

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If you take medicine regularly, you'll usually have a repeat prescription. This means that you can order your medicine when you need it, without having to see a prescriber every time.

You might be able to ask your pharmacy directly for your medicine if your GP has set this up (repeat dispensing). If not, you'll need to order your medicines through a repeat prescription from your GP surgery.

There are 3 ways to order a repeat prescription from your GP surgery:

  • using the NHS app or other online apps or services 
  • using your NHS account
  • completing your repeat prescription request form and providing this to the surgery

Don’t forget to nominate the pharmacy that you want your prescription/s to be sent to.

image of pharmacist

NB Verbal requests for repeat medicines will not be accepted for reasons of patient safety.

Your prescriber may authorise up to 12 months supply before you require a review, but this will depend on a number of circumstances.

The practice requires at least 3 working days to process requests for repeat medicines. It may take your nominated pharmacy / Brasted dispensary another 2 – 3 working days to order stock and prepare your medicines. For this reason you should ensure that your repeat requests are made sufficiently far in advance to ensure that you do not run out of medicines.

 

Medication Queries

Please get in touch with the surgery to raise a query about your medication.

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How to Reauthorise a Repeat Prescription

When your repeat slips says reauthourise you must arrange to speak to a Doctor in telephone time or make an appointment to see a Doctor. 

You should do this when you collect your last repeat as you will be looking for a convenient time for both you and a Doctor.

 

Batch Prescriptions

At your doctor's discretion, it is now possible to extend your single prescription to a supply lasting six months.

When looking at your personal records on the patient access web page you may wonder why you are shown to have no repeat prescriptions when you know you have a batch prescription at the chemist. This is because batch prescriptions are not regarded as repeat prescriptions because they cannot be re-issued without the authority of your doctor.

Important

No one other than a GP or Clinical Pharmacist can reauthorise Batch Prescriptions

 

Repeat Prescription by Post

All Repeat Prescription Slip requests should be posted to: 

Amherst Medical Practice
Repeat Prescriptions
21 St Botolph's Road
Sevenoaks
Kent
TN13 3AQ

Please remember to tick the Chemist of your choice or include a Stamped Addressed Envelope for the return of your Prescription.

Please remember to tick the Chemist of your choice.

Please note that it will take a minimum of 3 working days from repeat request for the medications be ready for collection from Brasted. This is dependent on medication availability and supply. 

 

Special Circumstances and Emergencies

During Practice opening hours requests for Emergency Prescription Services can be made to Reception.

Examples of what may be considered an Emergency are:

  • Loss of vital medication through Fire or Flood.
  • Breakage or failure of an delivery system, such as an inhaler.
  • Loss or breakage of a medication, such as dropping a supply of insulin.

Simply running out of a routine medical supply, unless this has serious implications, is not considered an Emergency.

All out of hours requests should be addressed through the Out of Hours Services.

 

Further Information